Shipping Policy

We are looking forward to pack your parcel.

Once we have received your payment, we will process your order as soon as possible. Please allow 1-2 working days for order processing. Tracking number will then be provided in a separate email. You are expected to receive your parcel between 5-10 working days. However, do expect a bit of delay during peak seasons. 

We are delighted to offer a free shipping for any orders above RM 150.00 within Malaysia. Otherwise, a flat rate shipping of RM 11.00 for West Malaysia and RM 8.00 for East Malaysia (Sabah, Sarawak and Labuan). 

As for pre- orders, please allow between 4-8 weeks for your parcel to arrive. If your cart consists of both ready stocks and pre- ordered items, we will send them out together once we receive your pre- ordered items. Please check out separately if you wish to have your ready stocks to be delivered first.

In the event of a bounced parcel, we'll be in touch via email. Unfortunately, you are responsible for the further delivery costs. We have the right to cancel your order if you repeatedly fail to take delivery of your purchase. A service charge of 30% of the purchase amount will be incurred to you. 

We welcome international orders. Please email us to check for shipping rates before you cart out.

Please contact us at [email protected] for any other enquiries.

Last updated 6th September 2020